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Genesis HealthCare Has History of Nursing Home Abuse Lawsuits and Other Legal Troubles

The ratings and quality of care at nursing homes in the United States dramatically vary. While many facilities receive five-star ratings from Medicare, far too many others fall well below the standard of care its residents are entitled to.

Risks to the health and safety of residents are higher at facilities with low ratings and citations and violations from inspections. Insufficient staff training for care and safety, understaffed, and inadequate monitoring of residents and patients often are the cause of nursing home injuries and deaths.

lonely elderly man looks sad in the retirement home while sitting in the wheelchair

In several states, nearly half of all nursing homes have a below-average Medicare rating, many of which are owned by Genesis HealthCare. As one of the largest long-term care companies in the country, Genesis HealthCare has a long history of nursing home abuse lawsuits, among other legal troubles.

Genesis HealthCare has paid multimillion-dollar settlements for cases of residents who were not properly monitored, treated, or cared for, resulting in serious, and sometimes fatal, infections and accidents.

Nursing home neglect and elder abuse victims at the company’s facilities have recounted horrifying experiences. One Genesis HealthCare facility patient who didn’t receive daily care for open sores developed maggots in one of her wounds. Unfortunately, this is just one case of a patient not receiving adequate care. There are countless others.

Genesis HealthCare has over 250 nursing homes and rehabilitation centers in the U.S., including in Pennsylvania, New Mexico, North Carolina, California, New Jersey, and Kentucky. They offer short- and long-term care, senior living services, dialysis care, Alzheimer’s care, orthopedic rehabilitation, and ventilator care.

Citations and Lawsuits Against Genesis HealthCare for Nursing Home Abuse

There’s been a steady influx of wrongful death and nursing home abuse lawsuits against Genesis HealthCare for over a decade. Inspections by the Department of Health and Medicare ratings have shown their facilities frequently fail in their responsibility to provide the standard of care they’re supposed to.

These failures have caused severe injuries, illnesses, and emotional distress. Sadly, they’ve also led to several unnecessary deaths.

Some of the common allegations in state, federal, and personal injury claims against nursing homes and rehabilitation centers owned by Genesis HealthCare include:

  • Improper care of ulcers, wounds, and bed sores
  • Failure to diagnose and treat illnesses and infections
  • Emotional, physical, and sexual abuse
  • Inadequate staff training
  • Unsafe and unsanitary conditions
  • Medication errors
  • Fractures and breaks from falls

The history of nursing home lawsuits and other legal troubles that Genesis HealthCare has faced is extensive. The following are just a few cases of neglect and abuse that residents have unfairly endured.

2022: Quinnipiac Valley Center Nursing Home Deaths, Safety Violations

Genesis HealthCare’s Quinnipiac Valley Center nursing home was shut down due to safety concerns and the deaths of two residents. Following an investigation, the Department of Public Health (DPH) announced a mandated closure in March 2022, which required all 94 residents to be moved to other homes.

The investigation revealed that the Genesis HealthCare nursing home residents weren’t getting their medications on time or given the correct dosage or type, staff weren’t trained properly, and that neglect was occurring. One resident died of a heart attack after staff failed to give him his medication. They also discovered that infections at Quinnipiac Valley Center weren’t controlled how they should have been to ensure the health and safety of residents and staff.

There were seven findings of immediate jeopardy once the investigation was completed. According to the Department of Public Health, immediate jeopardy findings are issued when a nursing home’s health violation is so serious there’s a risk of imminent harm to life.

2022: Heritage Hall West and Heritage Hall North Neglect, Inadequate Care

In Massachusetts, two Genesis HealthCare facilities were fined for patient neglect and inadequate care of their residents. Settlement agreements were reached with Heritage Hall West and Heritage Hall North in 2022. Details of the claims include the reckless neglect of a patient recovering from surgery, resulting in serious nursing home injuries that should have never happened. North also failed to do any training for medical emergencies for over three years.

In addition to the nursing home neglect lawsuit settlements, nearly $90,000 was recovered by the Medicaid Fraud Division.

2016-2020: Canyon Transitional Rehabilitation Center Violations, Lawsuits

Owned by Genesis HealthCare, Canyon Transitional Rehabilitation Center has been sued at least 13 times for negligence, fraud, and wrongful death. The nursing home’s history of violations and lawsuits come as no surprise, given inspections at the facility have resulted in one-star ratings by the Centers for Medicaid and Medicare Services for years.

The Genesis HealthCare rehabilitation center was found to have severe deficiencies that put its residents’ health at risk. Staff shortages, incompetence, and a lack of infection control are some of the main citations the facility has received. And yet, amidst the known dangers of neglect, safety violations, and nursing home injury and wrongful death lawsuits, the center was set up to intake residents from other facilities who tested positive for COVID-19.

2017: Eagle Crest Nursing Home Sexual Abuse

In California, the troubled Eagle Crest nursing home closed following inspections by the California DPH and the discovery of a resident sexually abused by another resident on several occasions. The poor quality of care by the Genesis HealthCare nursing home led to the facility being under scrutiny for years; it had a long history of state citations and fines and poor ratings for neglect and safety concerns. Eagle Crest had even been on the federal government’s consumer-beware list of troubled facilities for 37 months by the time the closure was announced.

While they voluntarily closed, the DPH had recommended Medicare drop the nursing home, a move that would have significantly impacted the facility owned by Genesis HealthCare. They stated Eagle Crest put all female residents at risk of sexual abuse because they failed to protect them by adequately monitoring the abuser. Inspectors also noted inadequate care and failure to report suspected abuse as some of the other issues.

2017: Federal Lawsuits Against Genesis HealthCare

Around the same time as the Eagle Crest closure, six different federal rehabilitation and nursing home lawsuits were settled with Genesis HealthCare. The lawsuits accused the company of fraudulent billing for false claims of unnecessary services or grossly substandard rehab care. Several whistleblowers were involved in the cases, and the settlements amounted to $54 million.

2016: Milford Center Negligent Care and Treatment

In 2016, Genesis HealthCare was sued by the surviving family of a former patient at one of the company’s long-term care facilities in Delaware. The lawsuit claimed the doctors and nurses at the Milford Center were negligent in their care and treatment of the patient, who had dementia, and that they ultimately caused her death. The nursing home neglect lawsuit against Genesis HealthCare stated the victim was prescribed an antipsychotic drug that poses risks to dementia patients and that they failed to get legal consent from the family to give the medication.

The medication’s packaging warned that elderly patients with dementia who are treated with antipsychotic drugs are at an increased risk of death. The plaintiff’s lawyer stated they felt the drug was given to act as a form of restraint instead of having an actual medical reason to administer it.

These cases of nursing home abuse and neglect at Genesis HealthCare facilities are just a small sample of the legal troubles the company has faced due to their failures and subsequent harm residents have endured. Federal and state governments have repeatedly, including recently, spoken out about the despicable conditions and treatment of residents at their facilities across the country. It’s no surprise that nursing home injury and wrongful death lawsuits continue to plague Genesis HealthCare.

Why File a Nursing Home Abuse Lawsuit

The elderly and sick are some of the country’s most vulnerable people, yet nursing home abuse and neglect occurs regularly throughout the country. Significant trust is placed in the medical professionals working at long-term care facilities and the companies that own them. While staff should be appropriately trained in patient care and safety protocols, for-profit nursing homes constantly battle neglect and abuse lawsuits.

When a care facility fails in its duty to provide adequate and compassionate care, holding them accountable for neglect and abuse is crucial – especially when it leads to personal injury or wrongful death.

Unfortunately, Genesis HealthCare is not the only company regularly facing nursing home lawsuits and other legal troubles. But when organizations of this size frequently fall well below the standard of care, taking legal action is an essential step towards change.  

If you or a loved one are injured or developed an illness or infection while staying at a Genesis HealthCare facility or other nursing home or rehab center, speak with a nursing home abuse lawyer as soon as possible. While it’s sometimes obvious the facility or staff’s actions or inaction led to the resident’s harm, that’s not always the case.

An experienced nursing home injury lawyer can help determine whether what happened could have been prevented if the victim received proper care and treatment. They’ll gather the evidence needed to demonstrate nursing home neglect or abuse occurred, protect your rights, and get the compensation and justice you or your loved one deserves.

There are also deadlines to file nursing home lawsuits due to statute of limitations. An attorney can ensure your claim is filed correctly and on time. And if a family member died, a wrongful death lawsuit can hold the care facility accountable for what happened and compensate you for the tragic loss.