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# Filing a complaint through the Consumer Financial Protection Bureau
- URL: https://www.legalexaminer.com/yhull/economy/filing-a-complaint-through-the-consumer-financial-protection-bureau/
- Published: 2020-06-26T15:05:16.000Z
- Updated: 2020-06-26T15:05:16.000Z
- Author: Yvette C. Hammett
- Tags: Economy, Home & Family

A complaint filed with the CFPB goes through [several steps](https://www.consumerfinance.gov/complaint/process/?ref=legalexaminer.com).

1. Complaint filed: Submit a complaint about an issue you are having with a particular company related to a financial product or service. You will receive email updates.
2. Complaint reviewed: The complaint and other documents provided will be reviewed. If it is determined another government agency can best respond, the complaint will be forwarded to that agency.
3. Get a company response: The company will review the complaint and report back with steps it will take to resolve your issues. Companies generally respond within 15 days.
4. The complaint is published: The complaint, with subject and date, go into the Consumer Complaint Database. Personal information is removed.
5. Consumer review: Once the company responds, the CFPB will let you know the company’s response and you will have 60 days to provide feedback about that response.